CaseCash Privacy Policy
This Privacy Policy describes how Axia Orthopedics (“Axia,” “we,” “us,” or “our”) collects, uses, and shares information when you use the CaseCash mobile application (the “App”).
Information we collect
When you use CaseCash, we may collect:
Account information — email address, name, phone number, and payout details you provide when you create an account or update your profile.
Case information — facility, surgeon, products, quantities, surgery date, and free-text qualifier responses you enter when submitting a case.
Survey responses — answers to survey questions you choose to complete.
Audio recordings — voice recordings you capture in the statement module.
Photographs — images you upload in the images module.
Usage data — basic app activity needed to operate the service (for example, sign-in status and submission timestamps).
How we use audio recordings and photographs
Audio recordings and photographs submitted through CaseCash are used primarily for Axia internal informational and research purposes, to improve our products.
We may also use an audio recording or photograph for marketing purposes, but only with the consent of both the submitting user and the patient. We do not sell recordings or photographs.
You control whether a recording or photograph is submitted. Before a statement or image module can be included with a case, you must complete the required attestations in the App. Those attestations confirm that:
the information you are submitting is true and correct, and
the submission contains no patient names, chart numbers, faces, or other patient-identifying information.
How we use other information
We use account and case information to:
Operate the App and process case submissions
Calculate and track rewards
Communicate with you about your account or submissions
Improve the App and our products
Sharing
We do not sell your personal information. We may share information with service providers that help us operate the App (for example, authentication and hosting providers), and we may disclose information if required by law.
Data retention
We keep information for as long as needed to operate the App, fulfill rewards, and meet legal obligations. You may request deletion of your account by contacting us.
Your choices
You can choose not to include the statement or images modules on a case.
You can request access to or deletion of your account information by contacting us.
Contact
Axia Orthopedics
Email: info@axiaortho.com
Website: https://www.axiaortho.com
This policy covers the CaseCash app. It does not replace any separate privacy notice that may apply to the Axia website.